Following are the terms and conditions that constitute our Delivery Policy.
All orders are processed within 24 hours. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Most Power 2GO packages are shipped via DPD. The estimated delivery time is 1-2 business days.
power-2go.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of the UK or EU.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.