Using Wi-Fi:
a. Long press the IOT Reset button on RIVER until you hear a “beep” sound.
b. Find the device in the Wi-Fi setting on your phone. Click the device to connect.
c. Go back to the EcoFlow App. Click the + on the top right to start connection.
d. Tick the “operation confirmed” and proceed to the next step.
e. Choose the Wi-Fi and enter the password to proceed.
f. Wait until the connection is finished.
Using Hotspot:
a. Long press the IOT Reset button on RIVER until you hear a “beep” sound.
b. Find the device in the Wi-Fi setting on your phone. Click the device to connect.
c. Wait until the connection is finished.
Please refer to FAQ 1
The firmware can be upgraded using the EcoFlow App.
a. Make sure the RIVER is plugged in to AC or has at least 50% power and System Power is ON.
b. Disconnect all other input or Outputs from the RIVER.
c.Make sure the 2.4 GHz WiFi router signal is strong.
d.On the System Settings page, tap "Update" button
e.Four packages will be downloaded and installed. While this happens the icons on the LCD display may flash which is normal.
f.Close and reopen EcoFlow App and verify the new Version number appears on the Device System page.
Find your devices on the “Devices” Page, go to the “System” button, then you will find the firmware version by clicking “Version” on the system page.
a.Make sure your phone is connected to the device you need to use. b.Make sure that your device is on. c.Make sure the Wi-Fi your device is connected to is on. d.Find your device in the APP then explore the functions you would like to accomplish remotely through the APP
When moving to a different Wi-Fi network, please repeat the steps listed in FAQ 1.
Open the APP, find "Help & Feedback" under the user page, and click "Feedback"
Click "AC" on the device page of the APP, and you could turn on the "X-Boost" function after entering the page. *In order to save power, it is recommended to turn off the X-boost function when you don’t need to use it. *X-boost technology's built-in advanced algorithms lower the required output of the heavy-duty devices. That means a smart 600W inverter can run devices with up to 1200W per draw. *X-Boost mode is NOT suitable for ALL appliances. Some 600W-1200W appliances with strict voltage requirements may not function (eg. air compressor). Please test to confirm before using the device. X-Boost mode is enabled by default. You can disable it on the APP.
a.Turn on the parallel function b.Find the AC parallel port on the right end of the device, and use the parallel cable to connect the two devices together. Connect the red wire to the red socket, and the black wire to the black socket; c.Short press the switch key of the first device to turn on the machine; d.Press and hold the AC switch on the right side of the first device for more than three seconds until the parallel icon on the lower left corner of the LCD screen starts to flash, which means that the device is waiting for parallel. Please connect the second device within 1 minute after the icon flashes; e.Repeat this operation on the second device to enable the parallel function of the device; f.After the parallel operation is successful, the parallel icon on the LCD screen will become steady on; g.Turn off the parallel function h.When the parallel operation is over, press and hold the AC switches of the two devices for more than 3 seconds until the parallel icon disappears; i.Remove the parallel cable when done; *When the second device is not connected within 1 minute after the parallel function is turned on, the AC output will automatically turn off
No. The flashing icon only indicates that the component is being upgraded.
When the screen is off, the light will automatically go off instantly; if you need to use the ambient light continuously, please make sure that your screen standby time has been set to "Never" or select the ambient light to the "Night light" mode.
